Shipping

U.S. Shipping  

Shipping Costs:

  • Free Standard Shipping on all orders (estimated 5-7 business days)
  • Expedited 2-Day $19

Once your order is placed, please allow 1-3 business days for processing before your order is shipped, including for 2-Day Express shipments. Please be aware that 2-Day Express service does not deliver during the weekend. 

During sale periods, we may experience slight delays due to heavier order volumes. Once your order is shipped, we estimate you will receive your order within 5-7 business days of its ship date. If you need your item(s) sooner, please select the expedited shipping option. Orders to Alaska and Hawaii may experience longer delivery times.

Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our warehouse, we are unable to offer assistance. We are not responsible for delays caused by the shipping carrier or lost packages due to address errors.

 

International Shipping

  • UPS Standard – rates will vary by country and will update upon checkout
  • UPS Worldwide Expedited – rates will vary by country and will update upon checkout

International orders may experience delivery times of up to 2-3 weeks.

For orders shipped outside the United States, the billing and shipping address must be the same. Shipping will be provided via your choice of UPS Standard or UPS Worldwide Expedited. Please use a valid street address, as we cannot ship to PO or APO boxes. International orders are not guaranteed to ship the next business day because additional verification is often necessary. Please allow up to 20 business days for delivery. Any delays at customs once the parcel has reached the destination country are not under our control. Please note, order modifications cannot be made after the order has been placed.

International shipping fees depend on the country you live in, the shipping service you select, and the weight of your package.

Complications with delivery are rare, but please contact the shipping carrier to handle these issues. Once the shipment has left our warehouse, we are unable to offer assistance. We are not responsible for delays caused by the shipping carrier or lost packages due to address errors.

 

Customs duties and fees

Please note that shipping charges do not include taxes or duty. The customer is solely responsible for any customs, duties, foreign taxes or other fees that his/her country may impose to take delivery of his/her order. Any abandoned packages are at the responsibility of the customer. In order to comply with export regulations, we are required by U.S. law to declare the exact value of all items ordered and to mark them as dutiable "merchandise." Declaring less than the true value is both a violation of American law and the laws of most other countries. In addition, we could lose the right to export to your country should it ever be discovered that we were misrepresenting the value. Because we are a retailer, we are prohibited by law from marking your order as "gift," even if the order is intended as a gift by its recipient. Call your local customs office for details about these charges.